Do you have
some Questions?
General Questions
When will my order ship?
We’re always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 2-4 business days, though there may be some delays around sales and peak periods. You’ll get a notification when your order has started its journey.
What types of chains and gears do you offer?
We provide a wide range of high-quality industrial chains, gears, and power transmission components designed for various applications, including automotive, manufacturing, and heavy industries.
Do you offer customized solutions?
Yes, we specialize in tailoring chains and gears to meet your specific requirements, ensuring compatibility and optimal performance.
What payments do you accept?
We accept Visa, Master Card and mostly all banking cards. We also provide a direct banking transfer solution in our checkout process.
Ordering and Delivery
How can I place an order?
You can place an order through our website, email, or by contacting our sales team directly.
Do you ship internationally?
Yes, we ship our products globally. Delivery times vary based on location and order size.
Support and Services
Do you provide installation support?
While we don’t directly install products, our technical team is available to provide guidance and recommendations for proper installation.
What should I do if I face an issue with a product?
Please contact our support team immediately. We’ll assist you in troubleshooting or provide a replacement if needed.
How can I contact customer support?
You can reach our customer support team via email, phone, or through the contact form on our website.